If you were injured in a car wreck, truck accident, or slip and fall in Norman, you expect the insurance company to handle your claim fairly. Unfortunately, delays are one of the most common tactics insurers use to wear people down and push them into accepting less than they deserve.

If you feel like your case has slowed to a crawl — or the adjuster keeps dodging your calls — it may not be an accident. Here are the top signs an insurance company is stalling your claim, and what Norman injury victims should do about it.

1. They Keep Asking for More “Information”

One of the most common delay tactics is repeatedly asking for documents they already have, such as:

  • Medical records you provided weeks ago
  • Accident reports they could easily download
  • Proof of missed work or wage statements
  • Multiple recorded statements

In Norman, we see this often in wrecks near Lindsey Street, 24th Ave NW, Highway 9, or anywhere along I-35 — especially when the insurer knows the injuries could lead to a significant payout.

These repeated requests are meant to:

  • Stretch out the timeline
  • Frustrate you into giving up
  • Pressure you to accept a smaller settlement

If they already have what they need, the delays aren’t about information — they’re about strategy.

2. They Stop Responding or Take Weeks to Call Back

If your adjuster suddenly becomes impossible to reach, that’s a red flag. Insurers know that injury victims are dealing with:

  • Growing medical bills
  • Pain and uncertainty
  • Lost work and income
  • Transportation and repair issues

By ignoring your calls, they hope you’ll feel desperate enough to accept any offer — even a low one.

This tactic is especially common after wrecks with disputed liability, such as:

  • T-bone crashes on Robinson
  • Rear-end collisions near OU campus
  • Multi-car wrecks on I-35

When the insurance company goes quiet, your claim is often moving backward, not forward.

3. They Blame Delays on “Investigations” That Never Move

Sometimes an insurance adjuster keeps your case in limbo with excuses like:

  • “We’re still waiting on internal review.”
  • “The supervisor hasn’t approved the next step.”
  • “We’re conducting a liability evaluation.”
  • “We need more time because the injuries are complicated.”

But when months go by with no real progress, it’s not a complicated claim — it’s intentional stalling.

Insurers do this because:

  • They hope the medical bills will pressure you to settle early
  • They want time to find reasons to deny the claim
  • They know delays benefit them financially, not you

If your case feels stuck, it probably is — and the insurance company is the one jamming the brakes.

Why Acting Early Protects Your Claim

Norman injury victims who get legal help early often avoid the worst delay tactics. When you hire a lawyer, the insurance company must:

  • Communicate through your attorney (no more pressure calls)
  • Respond within required timelines
  • Provide documents promptly
  • Stop fishing for statements they can use against you

At Aldridge Teasdale, we push injury claims forward — not only to stop stalling, but to increase the value of your case by building strong documentation and clear evidence.

Your Claim Doesn’t Have to Move Slowly — We Can Help

If you feel like your insurance claim is dragging on for no reason, it’s time to get answers. A stalled case can cost you money, time, and access to the medical care you need.

Request your Free Case Review or call (405) 447-HURT. You pay nothing unless we win.

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The attorneys at Aldridge Teasdale will:

  1. Immediately conduct a coverage investigation so that you get all the compensation available to you;

  2. Set up you claim with all applicable coverages;

  3. Assist you with getting front of the line appointments with top notch medical providers;

  4. Monitor your treatment by coordinating with your medical providers, collecting bills and records for you, and promptly evaluating your case;

  5. Take witness statements and gather evidence needed to win your case, such as, police records, dash cam, officer statements, video surveillance in the area, etc;

  6. Get you the compensation YOU deserve!

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